At SHEEL, we are committed to delivering an outstanding online shopping experience that goes beyond offering high-quality products. Our dedication to customer satisfaction extends to the way we handle shipping and delivery. Here’s an overview of our shipping policy:
Domestic Shipping (Within India)
We are proud to deliver your favorite products across India. Here’s what you can expect when placing an order within the country:
- Delivery Time:
Orders within India will typically be delivered within 0-7 business days from the purchase date. We work diligently to ensure your order reaches you quickly from our warehouse to your home.
- Tracking Information:
We provide tracking details for every order, allowing you to monitor the status and estimated delivery time of your package.
- Shipping Rates:
We charge a flat shipping fee of ₹ 150 for orders below ₹ 4,000. Free shipping is available for all orders above ₹ 3,999.
International Shipping (Outside India)
For our international customers, we extend the same level of care and service. Here’s what you should know when placing an order from outside India:
- Delivery Time:
International deliveries usually take between 12 to 24 business days from the purchase date. Please note that delivery times can vary depending on customs procedures and the destination country.
- Shipping Cost:
Shipping costs for international orders will be calculated based on your location and the weight of your package. The total shipping cost will be displayed at checkout before you finalize your purchase.
- Customs and Duties:
International customers may be subject to customs fees and import duties specific to their country. These charges are not included in the order total or shipping cost and are the responsibility of the recipient.
- Order Tracking:
Like domestic orders, international orders come with tracking information. You’ll receive an email with tracking details once your order ships, so you can follow its journey until it reaches you.
General Information
- Order Processing:
We aim to process and ship your order efficiently to ensure timely delivery. You will receive a notification via email once your package is shipped.
- Customer Support:
If you have any questions or need help with your order, our dedicated customer support team is always available to assist you.
At SHEEL, we prioritize your satisfaction. We are committed to ensuring your orders are handled smoothly and delivered safely. Thank you for choosing SHEEL for your shopping needs. We look forward to providing you with a seamless and enjoyable shopping experience!